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CVE-2024-34698 Design/Logic Flaw

Remediate Within 6 Months

CVE Information

Original CVE data


FreeScout is a free, self-hosted help desk and shared mailbox. Versions of FreeScout prior to 1.8.139 contain a Prototype Pollution vulnerability in the `/public/js/main.js` source file. The Prototype Pollution arises because the `getQueryParam` Function recursively merges an object containing user-controllable properties into an existing object (For URL Query Parameters Parsing), without first sanitizing the keys. This can allow an attacker to inject a property with a key `__proto__`, along with arbitrarily nested properties. The merge operation assigns the nested properties to the `params` object's prototype instead of the target object itself. As a result, the attacker can pollute the prototype with properties containing harmful values, which are then inherited by user-defined objects and subsequently used by the application dangerously. The vulnerability lets an attacker control properties of objects that would otherwise be inaccessible. If the application subsequently handles an attacker-controlled property in an unsafe way, this can potentially be chained with other vulnerabilities like DOM-based XSS, Open Redirection, Cookie Manipulation, Link Manipulation, HTML Injection, etc. Version 1.8.139 contains a patch for the issue.

CVSS v2-
CVSS v3-
Affected Vendors

Basic Analysis

Common vulnerability metrics

Vulnerabilty type as detected by PRIOnengine

Design/Logic Flaw

CVSS Scores as calculated by PRIOnengine
CVSS v26.8
CVSS v39.6



No exploit code is reported to exist.

Active Exploitation

Vulnerability is not in CISA's Known Exploited Vulnerabilities (KEV) catalog. See the KEV Catalog

Social Network Activity


Threat Actor Activity

No sightings of the vulnerability within threat reports.

Cybersecurity Frameworks

How the vulnerability maps against various cybersecurity frameworks

T1499.004 - Endpoint Denial of Service (Application or System Exploitation)
T1190 - Exploit Public-Facing Application
T1083 - File and Directory Discovery
T1059 - Command and Scripting Interpreter
T1005 - Data from Local System

Compliance Impact

How the submited vulnerability affects compliance

PCI DSS v3.2.1-6.5.7 - Cross Site Scripting
PCI DSS v3.2.1-6.5.1 - Injection Flaws

Web Application Security Frameworks

Applicable if the issue likely affects a web application

WASC-38 - URL Redirector Abuse